Customer Service

Software Technical Support

If you experience any problems with our software you may call us at (916) 740-2953. Our support hours are Noon to 5 PM Pacific time, Monday through Friday. If possible, have your computer on with the program running, and write down any error messages that were displayed and the procedure needed to reproduce the problem.

Order Status

To check the status of your order, please contact Customer Service at (916) 740-2953.

Returns

If you have received damaged or defective merchandise, you may return it within 30 days for replacement only (no refunds).